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FAQ's


1. Can I request customisations?

Unfortunately, due to UK labelling laws we are unable to add or remove any ingredients upon request. We will be adding more flavours and changing the recipe going forward. 

2. Can I change my delivery date?

Yes, as long as we've not yet packed and sent your order. Generally speaking once you receive a notification from DPD to say that it's on it's way then it's past the cut-off. 

3. Can I freeze my calzones?

Our calzones freeze excellently. Just defrost them in the fridge and cook from chilled rather than from frozen. 

4. My order hasn't arrived

Don't panic, occasionally we encounter delays with the courier system, please check the delivery details on your order confirmation email and get in touch using our contact form. We'll do everything we can to resolve this for you asap.

5. How long will my calzones last in the fridge? 

Each package that you receive in the post will have a use-by-date printed on it, this is typically around 4 or 5 days but can sometimes be as low as 2.  

6. What if I'm not home for delivery? 

Don't worry, at the time of ordering we'll ask you for a "safe place" for the delivery driver to leave your package if you're not at home. This is mandatory as we're unable to accept returns unless your order isn't as promised. 

7. Gluten free? 

Unfortunately we don't currently have the facilities to offer Gluten Free calzones. 

The reality of safely providing GF portions, for us as a small independent business with a single kitchen space is challenging at this time. However it is something we're thinking about a lot.